Legal & Compliance Officer

Responsibilities (Job Description):

• Update regulatory changing including new law notification process
• Support and monitor all compliance project: BOT, AML, PDPA, etc.
• Create compliance documents to comply with Hire Purchase rules, BOT regulations, PDPA and authorized person to submit the report to BOT including provide legal advice related to compliance scope
• Implement and conduct Compliance training to all staffs relating to local regulation (AML/CFT, PDPA, Market Conduct etc.) and conduct the training for staff to improve the compliance knowledge for the high-risk items or when deem necessary.
• Handling all process for business license of company
• Support new company project of company in legal viewpoint
• Support other assigned tasks

Qualification :

• Experience in regulatory compliance in banking and financial services, hire-purchase including related regulations will be advantage.
• Age 25-30 years
• 1-3 years of working experience in legal and compliance in banking or financial business.
• Strong knowledge in the regulations of BOT, AML, PDPA, consumer protection law, credit information law.
• Bachelor’s or Master’s degree in Law or related fields.
• Good planning, systematics and conceptual thinking, time management, critical thinking and problem solving, risk management negotiating, coordinating, and initiating skills.
• Good organizational skills, teamwork, and attention to detail with ability to prioritize, multi-task and meet deadlines.
• Ability to interpret legislative requirements and pragmatically review and implement processes and policies.
• Strong business acumen and understanding of compliance practices including familiar with local regulators.
• Good interpersonal, communication, open mind and ability to effectively collaborate with people such as business users.
• Good communication skills in English, Thai both written and verbal.

Collection Manager

Duties & Responsibilities :

• Following up customers those who have halted the payment under OD1, OD2 in order to get the funds by the respective due dates with relevant telecall staff.
• Coordinating with Collection Department Team1 in relation to subject customers
• Supporting with an immediate supervisor on collection, staff management and administrative work. Preparing the related reports all of daily, monthly basis, or report upon requirement on behalf of the immediate supervisor.
• Comply with the company’s policy, code of conduct and local regulation etc.
• Perform other tasks as assigned by the Senior Manager.

Qualifications :

• Thai nationality, male or female, aged over 39-45 years old
• Bachelor or Master Degree in relate field or any field
• At least 10 years of experience in telecall operation as a supervisor above.
• Can solve problems and able to work under pressure
• Good communication skills.

Legal & Compliance Senior Officer

Duty and Responsibilities (Job Description) :

• Provide legal advice to the company on various aspects of laws and regulations including commercial law, labor law, corporate law and others which related to company’s business.
• Provide legal advice about company policy and standard operation procedure to related dept.
• Review, draft and provide comment on various type of contracts and other legal documents for whole company.
• Support all local regulator’s request (official letter and document) e.g. AML, Police, OCPB etc.
• Support new project of company in legal matter.
• Support other assigned tasks.

Qualification : 

• Experience and knowledge in banking, financial business or hire-purchase business including related regulations e.g. hire – purchase & leasing law, business law, credit information law, corporate law, labor law will be advantage.
• 3-5 years of working experience in legal filed especially in review and drafting contract and providing legal advice.
• Have knowledge and understanding of legal documents/business documents relating to company business.
• Bachelor’s or Master’s degree in Law or related fields.
• Have a lawyer license and Notarial service lawyer will be an advantage.
• Good planning, systematics and conceptual thinking, time management, critical thinking and problem solving, risk management negotiating, coordinating, and initiating skills.
• Good analytical and logical thinking with ability to quickly understand complex business and systems and provide a suited legal advice.
• Excellent analytical, drafting, communication, research skills and problem-solving ability.
• Good interpersonal, communication, open mind and ability to effectively collaborate with people such as business users.
• Good communication skills in English, Thai both written and verbal.

OA Management Supervisor / Senior Supervisor

Job Description :

• Check intermediate collection target (cash collection / PTP) and share with the team and OA.
• Consider criteria for task assignment and assign cases to OA based on the fixed criteria. Ensure that assignment is properly reflected to operation system.
• Review Incentive calculation result and confirm incentive amount for each OA based on the incentive program.
• Check and monitor collection performance progress (cash collection and promise to pay) and compare with the progress target to evaluate progress vs target.
• Give overall collection direction and instruct OA Management team what needs to be done on that day considering the progress, calendar, and future events. If the progress is delayed, instruct action plan for recovery.
• Instruct individual team members according to his/her capability, instructions taken, collection progress, and performance result to improve and maximize performance of each member.
• Directly instruct OA based on the monitoring result to point out their weakness and to improve collection performance of the OA.
• Respond to inquiries and request from OA for any special cases.
• Respond to escalation from team members for any difficult cases (complicated inquiries from OA or having problems with OA)
• Hold meeting with OA to follow up on the progress and encourage for achieving target.
• Allocate task to other OA if the performance of the OA is not our expected level. (middle of the month)
• Create report on collection activity and performance and submit to superior. Report the situation if any additional instructions are given by the superior.
• Consider and update effective incentive scheme to encourage OA and to improve collection performance.
• Create and update criteria for OA assessment and evaluation and submit for superior to review
• Evaluate OA performance according to the criteria and submit to superior for review
• Visit OA for work environment assessment and for auditing
• Respond to customer complaint related to OA. Find out the fact and instruct OA for improvement and prevention of recurrence.
• Consider termination of agreement with low performing OA.
• Study market situation and find new OA which can perform higher than existing OA.
• Terminate / Enter new agreement with OA
• Conduct ad-hoc task assigned by Department Manager, Division Head, or Management

Qualification :

• Bachelor’s degree in any field
• At least 5 years of experience of working for OA Management or work experience at Debt Collection

Strong negotiation skills :

• Ability to work well under pressure
• Good English communication skills
• Proficient in using Excel
• Experience of managing subordinates (more than 3 staff preferred)
• Experience of working as or managing Field Collector or Telecall agent is favorable

Legal & Compliance Senior Officer

Duty and Responsibilities (Job Description) :

• Provide legal advice to the company on various aspects of laws and regulations including commercial law, labor law, corporate law and others which related to company’s business.
• Provide legal advice about company policy and standard operation procedure to related dept.
• Review, draft and provide comment on various type of contracts and other legal documents for whole company.
• Support all local regulator’s request (official letter and document) e.g. AML, Police, OCPB etc.
• Support new project of company in legal matter.
• Support other assigned tasks.

Qualification :

• Experience and knowledge in banking, financial business or hire-purchase business including related regulations e.g. hire – purchase & leasing law, business law, credit information law, corporate law, labor law will be advantage.
• 3-5 years of working experience in legal filed especially in review and drafting contract and providing legal advice.
• Have knowledge and understanding of legal documents/business documents relating to company business.
• Bachelor’s or Master’s degree in Law or related fields.
• Have a lawyer license and Notarial service lawyer will be an advantage.
• Good planning, systematics and conceptual thinking, time management, critical thinking and problem solving, risk management negotiating, coordinating, and initiating skills.
• Good analytical and logical thinking with ability to quickly understand complex business and systems and provide a suited legal advice.
• Excellent analytical, drafting, communication, research skills and problem-solving ability.
• Good interpersonal, communication, open mind and ability to effectively collaborate with people such as business users.
• Good communication skills in English, Thai both written and verbal.

Internal Control Senior Officer

Main Duties & Responsibilities :

• Design, Implement and maintain an effective internal control system base on recognized frameworks (COSO).
• Conduct regular reviews and testing of internal controls to evaluate their effectiveness.
• Develop, review and update policies and stand operating procedures (SOPs) to strengthen internal control
• Educate and train employee on internal control and risk management practices
• Preform the special task assigned by the supervisor

Skills, Experience and Attributes :

• At least 5 years of experience in the field of internal control.
• Bachelor’s degree in Accounting, Finance or Business Administration or related fields.
• Strong knowledge on Hire Purchase Regulations, internal control and Risk Management.
• Strong communication, analytical skills and detail oriented.
• Experience in writing company policies, procedures, work flow process.
• Good in English (both written and spoken)
• Proficiency in MS Office including Excel, PowerPoint and Word.
• Ability to work independently.
• Integrity, Objectivity, Confidentiality and Competency.
• Perform other duties as assigned.

Recovery Officer (Loss on Sale)

รายละเอียดงาน :

• ดำเนินการ เจรจา และชี้แจงข้อร้องเรียนของลูกหนี้ที่เกี่ยวข้องกับการขาดทุนจากการขายและการตัดหนี้สูญ
• ประสานงานด้านเอกสารและข้อมูล รวมทั้งติดตามผลการดำเนินงานและประสิทธิภาพของ OA และบันทึกข้อมูลที่เกี่ยวข้องเข้าสู่ระบบ
• ควบคุมการดำเนินงานของ OA ให้เป็นไปตามข้อตกลงการให้บริการ ระเบียบของบริษัท และข้อกำหนดตามกฎหมาย
• จัดทำสัญญาการให้บริการ หนังสือมอบอำนาจ และตรวจสอบการเบิกจ่ายค่าใช้จ่ายตามข้อตกลงการให้บริการ
• จัดทำรายงานผลการดำเนินงานประจำวันและประจำเดือน
• ปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา

ทักษะ คุณสมบัติ และประสบการณ์:

• มีประสบการณ์ด้านการติดตามทวงถามหนี้สินหรืองานเชิงรุกอื่น ๆ ในธุรกิจการเงินหรือธนาคารไม่น้อยกว่า 2 ปี
• มีทักษะในการสื่อสารและเจรจาต่อรองที่ดี สามารถโน้มน้าวให้ลูกหนี้ชำระหนี้ได้
• มีความรู้และความเข้าใจในกฎหมายและกระบวนการยึดทรัพย์สิน
• มีความละเอียดรอบคอบ และมีความอดทนสูง
• สามารถทำงานเป็นทีมและประสานงานกับหน่วยงานอื่นๆ ได้เป็นอย่างดี